Great Customer Loyalty
Chats & Conversations
Adwords & Voco
How to use Message Extensions
Meet The Team
How to get Voco?
Send us an email to: firstname.lastname@example.org.
What is the cost?
We are currently in a beta phase in which do not charge for the product.
What do I need to do to try the system?
if you wish to use voco to handle incoming calls, Follow the instruction on the PBX integration.
If you wish to use Voco only for your website, just embed the html code.
I always call back my customers, why use Voco?
A deal is never closed on the first call, and even if it did, you miss on the upsell or the customer support. Voco is a huge.
Why not use SMS?
SMS is not reliable and not sharable. With Voco, our chat is persistent and does not rely on the SMS deliverability.
What happens if I’m too busy to reply to the customer?
Voco’s always on technology enables your customers to communicate in a conversation kind of way and not only in a live chat way. This means that they can leave a message and you can reply when you are available.
Do I need to expose/publish my personal number?
No. With Voco, your number is always private.
Do I need to commit to something? Leave my credit card details?
No. You don’t leave your credit card details and you can cancel the service at anytime.
Do I need to publish the new number that Voco provides me?
No. Voco works with your current office or mobile numbers. You can also, if you wish publish the new phone number you received from Voco.
Doesn’t Whatsapp/Slack provide the same functionality?
Whatsapp or slack require an app. Voco runs on the browser.
How does Voco handle landline/blocked caller ID phones?
Voco directs calls from landline or from blocked caller ID to voice mail.
Why not use my voicemail?
No one likes to leave voicemails, and your customer will call the next provider. Voicemail still works for your customers who wish to use it.
How do I charge my customers with paypal?
register with a new link. Share your customers with the link, and track his payment.